Riot Pointers 18: How to avoid giving your colleagues the middle finger

We rush to answers.

This good in some places. The savana perhaps when leafing though a flora and fauna guide to assess the leathality of the sabre tooth would have ended in certain death.

But rushing to answers will kill your relationship, your team and your business.

We need to treat big problems as we hope our medical advisors treat us—-with a clear and agreed understanding of the problem at hand.

In this episode of Riot Point Radio you get the solution the palm of your hand.

Probes leading to a thumbs up

• What’s not working?

• Tell me more…

• Does that summarise the problem?