Head Office wanted to constrain him, Covid was making internal communications difficult but by using KAI, Jurgen was able to make Head Office happy, employees feel involved and developed—-oh, and he made a whack of profit as a result
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Like any patient participating in a check-up, the leadership team has to be braced for any results arising from an examination. For some, this thought alone prevents an appointment from being made. But for those who do proceed, the feedback provides a prodigious increase in corporate confidence about future organisational health. The process lifts the fogginess on possible routes to growth.
Investigating if there's a gap between culture and strategy is unnerving for some. Participation means exposing ourselves to the brutal truth, and dealing with the consequences of the results. Our corporate bodies are no different.
We can, though, may the process more comfortable.
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